Refund and Returns Policy

Last Updated: October 30, 2024

At Cheerful Bliss, we want you to be completely satisfied with your purchase. If you need to return an item, please review our refund policy below.

10-Day Return Policy

We have a 10-day return policy, which means you have 10 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags attached, and in its original packaging. You will also need the receipt or proof of purchase.

How to Start a Return

To initiate a return, please contact us at [email protected] If your return is accepted, we will send you a return shipping label along with instructions on how and where to send your package. Please note that items sent back to us without first requesting a return will not be accepted.

Damages and Issues

Please inspect your order upon reception. If you find that an item is defective, damaged, or if you received the wrong item, please contact us immediately with photos to support your claim. This will help us evaluate the issue and make it right. Unfortunately, if your package was opened and inspected by customs or any relevant authority in your country, we cannot assist with the matter.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including:

  • Perishable goods, such as food items
  • Custom products (e.g., special orders or personalized items)
  • Personal care items (e.g., beauty products)

Additionally, we cannot accept returns on sale items.

Exchanges

The fastest way to get a different item is to return the one you have. Once the return is accepted, you can make a separate purchase for the new item you desire.

Unclaimed Items

If delivery fails and you do not make an attempt to collect your items or reschedule delivery with the postal service, we will not issue a refund. Please be sure to follow up on your package!

Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund was approved. If approved, you will be automatically refunded to your original payment method. Please keep in mind that it may take some time for your bank or credit card company to process and post the refund.